- classicflags.com.au ships to locations within Australia.
- classicflags.com.au product prices listed do not include shipping.
- Shipping is provided by Australia Post or region related courier.
- Shipping prices are based on the weight of the products, the post code and the type of shipping chosen.
- Items up to 20kg are posted using regular parcel post, registered post and express post.
- Please note that we pack orders so that they can withstand the shipping process.
- Occasionally there is a damaged product. When shipping damage occurs, contact via the contact us page and please keep the original packaging.
Warranty
- All classicflags.com.au items are covered by a 3 month warranty unless otherwise stated in the item listing.
- For warranty and return assistance, please contact classicflags.com.au via the contact us web page.
- Warranty does not apply to any product that has been modified. Warranty only covers the products sold and not any equipment used in conjunction with the product.
- Warranty is valid for original purchaser only.
Returns
Dead on Arrival
- If your purchase arrives dead on arrival a replacement or refund is available upon return of the product.
Damaged in Transit
- If you receive a product that is damaged in the post please
keep the original packaging to send to classicflags.com.au
- classicflags.com.au will provide return details including original packaging.
- Damaged in transit items are can be claimed as a refund or replacement.
Incorrectly Shipped
- If you receive a product that is incorrectly shipped classicflags.com.au will arrange for the product to be shipped back.
- The correct product will be sent as soon as return is received.
- classicflags.com.au will refund the cost of returning incorrectly shipped products.
Faulty Product
- If you receive a faulty product or after use the product develops a fault, you should contact classicflags.com.au for details.
- The faulty product should be returned to classicflags.com.au. Upon receipt of the faulty product we will either provide a replacement or refund.
Return of Unwanted Goods
- Change of mind returns are accepted with the following conditions.
- The products must be returned with original packaging complete and in original condition – no modifications.
- No refund on shipping. Refund of original purchase only.
- All change of mind returns must be received within 14 days
of purchase.
